TS2 CardGuard Operator Training

The TS2 CardGuard Operator Training tutorial introduces students to basic concepts of CardGuard and its processing flow. By the end of the course, students will be able to sign-on and navigate through the WFRD screens, research and work a suspicious account in a queue, and open a fraud case.

2 Hours, 30 minutes

• Introduction to CardGuard
• Researching Suspected Fraud Accounts
• Working A Suspect Account in Queue
• Creating a Fraud Case
• TS2 CardGuard Operator Training Assessment

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